The Art of Business Analysis
Dec 9th, 2020
Company
Methodology
It’s the journey that counts.
We like continuity. We also like creative problem-solving. In order to have both, you need a methodology that is efficient, scalable and predictable, while affording the flexibility to respond to the goals and processes of different industries and operations.
EightCloud applies the same delivery methodology – and the same experts – to both implementation and managed services engagements. This ensures a seamless transition by a well-versed team skilled at delivering features and tackling tasks in a highly efficient fashion.
The EightCloud Methodology
Discovery
Deep-dive interviews with your business and IT stakeholders are the first step in building a clear picture of all strategic objectives and business processes relevant to your current and future Salesforce environment. The outcomes of this process include:
- A clear understanding of engagement objectives and themes
- A documented working model
- A plan for feature and product acceptance, change management and ultimate delivery
User Stories & Acceptance Criteria
We work with you to create user stories that map strategic objectives to specific features, manageable tasks and acceptance criteria. By identifying each persona affected by the solution and clearly describing their needs and concerns, we make sure our team knows exactly what to build and when all user experience, solution behavior and security requirements have been satisfied.
Estimate & Prioritize
The targeted features are estimated by our Delivery team and prioritized for planned sprints. All details are included in our proprietary backlog management tool to enable a completely transparent and collaborative effort between EightCloud consultants and your team.
Sprint: Build, Test, Iterate
Delivering iteratively allows for more features to be released faster than a traditional “big bang” approach. Typically, our delivery methodology aims to release new features every four weeks, giving you the opportunity to test and incorporate feedback into subsequent releases until final acceptance is achieved. This results in greater efficiency and higher quality deliverables while easing the learning curve for your teams.
Release
Once all acceptance criteria have been satisfied, it’s time to activate the release plan documented during the Discovery phase. Client sign-off is obtained and any necessary change management takes place.
Of course, a high level overview of our methodology can’t fully describe the impact our uniquely connected, transparent approach can have on all areas of your organization. Our people make the difference, just like yours do.
Let’s bring them together.
EightCloud was instrumental in showing us all that Salesforce could help us achieve while also training our staff to make changes to Salesforce on our own in the future. They helped us achieve important strategic initiatives, stayed on their initial budget and were more than a pleasure to work with. We look forward to working with them more in the future!"
- Anna Summerlin, Gleneagles Group
877.4.Sforce
sales@eightcloud.com
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