Jul 9th, 2022
EightCloud applies the same delivery methodology – and the same experts – to both implementation and managed services engagements. This ensures a seamless transition by a well-versed team skilled at delivering features and tackling tasks in a highly efficient fashion.
Deep-dive interviews with your business and IT stakeholders are the first step in building a clear picture of all strategic objectives and business processes relevant to your current and future Salesforce environment. The outcomes of this process include:
We work with you to create user stories that map strategic objectives to specific features, manageable tasks and acceptance criteria. By identifying each persona affected by the solution and clearly describing their needs and concerns, we make sure our team knows exactly what to build and when all user experience, solution behavior and security requirements have been satisfied.
The targeted features are estimated by our Delivery team and prioritized for planned sprints. All details are included in our proprietary backlog management tool to enable a completely transparent and collaborative effort between EightCloud consultants and your team.
Delivering iteratively allows for more features to be released faster than a traditional “big bang” approach. Typically, our delivery methodology aims to release new features every four weeks, giving you the opportunity to test and incorporate feedback into subsequent releases until final acceptance is achieved. This results in greater efficiency and higher quality deliverables while easing the learning curve for your teams.
Once all acceptance criteria have been satisfied, it’s time to activate the release plan documented during the Discovery phase. Client sign-off is obtained and any necessary change management takes place.
After our first major project with EightCloud, we have done several smaller ones. The relationship is such that they've become a trusted partner we go to, whether something planned ahead taking hundreds of hours, or small quick fixes and solutions. They are there when we need them, without hard sell tactics to make monthly quotas in between... a wise way to keep a relationship."
- Mike Heskitt, Altair
Partners and friends, we are proud to share the new EightCloud brand and website with you. Our transformation reflects our commitment to helping you achieve Salesforce excellence through a focus on efficiency, expertise and genuine partnership.
We wish you the best and look forward to connecting with you soon!