Case Study: Flexible Managed Services Deliver Salesforce Success for Sound Physicians
Dec 9th, 2020
Company
Who We Are
A community of expert advisors committed to your growth.
Underneath the sophisticated tools and analytics, Salesforce is all about building trust and maintaining positive relationships.
So are we.
EightCloud was founded in 2011 with vision for providing extraordinary depth and breadth of Salesforce expertise with much greater efficiency than the traditional consulting model.
Meet our team of highly skilled Salesforce experts and trusted advisors who share a passion for helping all types of organizations leverage the full potential of Salesforce – and have fun doing it!
Mission
Guide public, private and nonprofit organizations to greatness through Salesforce success as a knowledgeable, trusted partner.
Core Values
What we look for in each other
Commitment · Trust · Passion · Expertise
Guiding Principles
What we deliver
Strategy
Align wide-ranging skills and resources to craft intelligent, lasting solutions.
Community
Share knowledge and insight to empower clients and colleagues to achieve greatness.
Results
Consistently optimize processes and performance to drive productivity.
Vision
Lead continuous evolution of a confident, creative, analytical advisor.
Our Brand
People often ask us what our name means. In 2011, “Cloud” was big for SaaS companies, and used extensively by Salesforce, so we tried a thousand combinations with Cloud, but there were very few domain names available. Then we spotted EightCloud.com.
Yes, that’s right. Some companies have profound reasons behind their name; our reason was simple – the domain was available. However, we took a much more deliberate and value-driven approach to our rebrand.
In March 2020, we launched a new logo and website to authentically reflect our evolution as a truly unique Salesforce partner. We came to realize that the Eight is a symbol of infinity and a constant flow of energy and power. Using the number “8” communicates transformation and a confident partnership.
Our new interlocking icon instantly infused the “eight” in our name with a meaning that is integral to everything we do: a close, lasting connection with our clients built on trust and collaboration.
Early in 2011, Ajay Nair and Darryl Lemecha were reminiscing about their decades of business operations and technology leadership work, when the conversation turned to the hundreds of consulting companies they had hired over the years.
The common theme that soon emerged was one of missteps and missed opportunities that resulted from a purely transactional view of project engagements. Get in, get out and try to make the client relatively happy while maximizing the consulting firm’s revenue.
There had to be a better way! With this shared realization, EightCloud was born.
The solution was simple – focus on building value for the client as a genuine partner for the long-term. Treat the client how you would want to be treated, even if it means giving up short-term profits.
With these values established, the choice of technology platform was next. What platform would provide the best value to clients by reducing technology risk, ensuring solution longevity and flexibility? The solution was obvious. Salesforce was superior by any measure, from how it’s built to the passionate community that surrounds it.
The service offering, on the other hand, had to be something new. Having been on the client side so many times themselves, the two knew that you can’t expect a client to know exactly what they need from the start. The relationship must be structured to provide the flexibility and guidance to allow them to grow into and evolve their solution, without breaking the bank. The model they conceived became the first Managed Services product for Salesforce.
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Founder Profiles
Darryl Lemecha
Darryl is a seasoned executive who has led global technology teams in high service-level and rapidly expanding companies to consistent top quality results. He is highly team-oriented and keenly focused on results.
Ajay Nair
Ajay provides leadership and expertise in developing people and strong partnerships. Ajay has led technology teams in multiple industries, developing talent and delivering strong bottom line results for his customers.
We engaged EightCloud to assist us with the development and implementation of a custom application. EightCloud provided outstanding service and expertise throughout the life of the project. I’ve been managing projects in the public sector for nearly 15 years and can’t remember an engagement that went smoother than this one. Their expertise and responsiveness was as good as I’ve experienced in the industry. I would not hesitate to partner with EightCloud again."
- Tim Vessey, Washington Department of Natural Resources
877.4.Sforce
sales@eightcloud.com
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