Case Study: Flexible Managed Services Deliver Salesforce Success for Sound Physicians
Dec 9th, 2020
EightCloud was founded in 2011 with vision for providing extraordinary depth and breadth of Salesforce expertise with much greater efficiency than the traditional consulting model.
Meet our team of highly skilled Salesforce experts and trusted advisors who share a passion for helping all types of organizations leverage the full potential of Salesforce – and have fun doing it!
Align wide-ranging skills and resources to craft intelligent, lasting solutions.
Share knowledge and insight to empower clients and colleagues to achieve greatness.
Consistently optimize processes and performance to drive productivity.
Lead continuous evolution of a confident, creative, analytical advisor.
People often ask us what our name means. In 2011, “Cloud” was big for SaaS companies, and used extensively by Salesforce, so we tried a thousand combinations with Cloud, but there were very few domain names available. Then we spotted EightCloud.com.
Yes, that’s right. Some companies have profound reasons behind their name; our reason was simple – the domain was available. However, we took a much more deliberate and value-driven approach to our rebrand.
In March 2020, we launched a new logo and website to authentically reflect our evolution as a truly unique Salesforce partner. We came to realize that the Eight is a symbol of infinity and a constant flow of energy and power. Using the number “8” communicates transformation and a confident partnership.
Our new interlocking icon instantly infused the “eight” in our name with a meaning that is integral to everything we do: a close, lasting connection with our clients built on trust and collaboration.
The common theme that soon emerged was one of missteps and missed opportunities that resulted from a purely transactional view of project engagements. Get in, get out and try to make the client relatively happy while maximizing the consulting firm’s revenue.
There had to be a better way! With this shared realization, EightCloud was born.
The solution was simple – focus on building value for the client as a genuine partner for the long-term. Treat the client how you would want to be treated, even if it means giving up short-term profits.
With these values established, the choice of technology platform was next. What platform would provide the best value to clients by reducing technology risk, ensuring solution longevity and flexibility? The solution was obvious. Salesforce was superior by any measure, from how it’s built to the passionate community that surrounds it.
The service offering, on the other hand, had to be something new. Having been on the client side so many times themselves, the two knew that you can’t expect a client to know exactly what they need from the start. The relationship must be structured to provide the flexibility and guidance to allow them to grow into and evolve their solution, without breaking the bank. The model they conceived became the first Managed Services product for Salesforce.
Timely topic, timeless principles. Technology has enabled us to work remotely, but it will take the right leadership skills to thrive over time. Our own Brian McCall shares what leading a remote-native Salesforce practice has taught him.
Darryl is a seasoned executive who has led global technology teams in high service-level and rapidly expanding companies to consistent top quality results. He is highly team-oriented and keenly focused on results.
Ajay provides leadership and expertise in developing people and strong partnerships. Ajay has led technology teams in multiple industries, developing talent and delivering strong bottom line results for his customers.
We engaged EightCloud to assist us with the development and implementation of a custom application. EightCloud provided outstanding service and expertise throughout the life of the project. I’ve been managing projects in the public sector for nearly 15 years and can’t remember an engagement that went smoother than this one. Their expertise and responsiveness was as good as I’ve experienced in the industry. I would not hesitate to partner with EightCloud again."
- Tim Vessey, Washington Department of Natural Resources
Partners and friends, we are proud to share the new EightCloud brand and website with you. Our transformation reflects our commitment to helping you achieve Salesforce excellence through a focus on efficiency, expertise and genuine partnership.
We wish you the best and look forward to connecting with you soon!