The Art of Business Analysis
Jul 9th, 2022
EightCloud’s thoughtful, engaged, forward-thinking approach helps diverse operations achieve transformative results and get the most out of their investment. One reason for this is that the same experts who advise our clients are accountable for building the custom solutions they recommend.
Whether starting out or shifting gears, it’s always good to take a step back and focus on the big picture. Through our comprehensive Discovery process, we conduct interviews, define objectives, collect data, identify roadblocks and develop user stories. All of this forms the basis of a robust corporate roadmap, prioritized solution list, or other documents that tie your strategies to an executable plan.
Once we understand your specific goals, processes and challenges, we can define and prioritize the most effective solutions. We leverage our user stories to clearly define the Who, What and Why of any feature or functionality under consideration. We can estimate and implement the approved changes: a new feature, a new app, or a whole new solution.
It can be very hard to spot the root causes of stagnation or inefficiency from the inside. An outside perspective can be extremely helpful, especially when it comes from someone with the experience and skills to create and improve connections between people, disciplines and ultimately, customers. Our comprehensive health check can be the first step in driving greater adoption and impact.
Our Advisory services apply the same proven methodologies as Salesforce Implementation and Managed Services offerings. We believe that working together with your team on any or all of these efforts sets the stage for a productive partnership.
EightCloud wildly exceeded our expectations. They showed a genuine commitment to understanding our needs, our business structure and processes. Additionally, they had insights that added value well above the tactics of our implementation of Salesforce. They were a true partner and have helped improve our processes overall."
- Paul Johnson, Guild Mortgage
Partners and friends, we are proud to share the new EightCloud brand and website with you. Our transformation reflects our commitment to helping you achieve Salesforce excellence through a focus on efficiency, expertise and genuine partnership.
We wish you the best and look forward to connecting with you soon!